Forgetting your Binance password is very common — don't worry. Binance provides multiple ways to reset it. This article covers the specific reset process and what to keep in mind. If you haven't installed the Binance app yet, you can download the Binance app first — you'll find the "Forgot Password" option on the login page.
Steps to Reset Your Password
On the App
- Open the Binance app
- On the login page, tap "Forgot Password"
- Enter the email or phone number you used to register
- Complete security verification (slider puzzle, etc.)
- The system sends a verification code to your email/phone
- Enter the verification code
- Additional 2FA verification may be required (e.g., Google Authenticator)
- Set your new password
- Confirm the new password
On the Web
- Open the Binance website login page
- Click "Forgot Password"
- Enter your registration email/phone number
- Follow the prompts to complete verification
- Set your new password
New Password Requirements
Binance requires passwords to:
- Be at least 8 characters long
- Contain at least 1 uppercase letter
- Contain at least 1 lowercase letter
- Contain at least 1 number
- Special characters recommended (e.g., !@#$%)
Password tips:
- Don't use birthdays, phone numbers, or other easily guessable info
- Don't reuse passwords across platforms
- Use a password manager (like 1Password or Bitwarden) to manage them
Security Restrictions After Password Reset
After resetting, Binance applies temporary security restrictions:
- Withdrawal restriction: No withdrawals for 24 hours after reset
- P2P trading restriction: P2P trading may be temporarily unavailable
- Other device logout: All logged-in devices are forcibly logged out
These restrictions protect your account in case your password was maliciously reset and assets were being transferred.
Can't Receive the Verification Code?
Email not arriving
- Check your spam/junk/promotions folder
- Confirm the email address is correct
- Whitelist Binance's sending domain
- Wait a few minutes and retry
Phone SMS not arriving
- Confirm phone number is correct (including country code)
- Check phone signal
- Restart phone and retry
- Check if blocked by SMS filtering apps
If nothing works, contact Binance support for help.
Lost Google Authenticator Too?
If you've forgotten your password AND lost access to Google Authenticator, the situation is more complex but still solvable:
- First reset your password via email/phone
- At the 2FA step, select "Unable to use authenticator"
- The system will require identity verification:
- Upload ID document photos
- May require a video recording
- May require answering security questions
- Wait for manual review (typically 1-3 days)
- Once approved, 2FA is reset
Common Reasons Password Reset Fails
1. Wrong Email/Phone Number
Confirm you're entering the email or phone number used during registration. If unsure, try your commonly used emails.
2. Account Is Frozen
If you previously froze your account, you'll need to request unfreezing first.
3. Verification Code Expired
Verification codes are typically valid for 5-10 minutes. If expired, request a new one.
4. Network Issues
Unstable network may cause verification requests to fail. Switch networks and retry.
Tips to Avoid Forgetting Your Password Again
- Use a password manager: 1Password or Bitwarden recommended for secure storage
- Write it down: Keep a written copy in a safe physical location
- Create a pattern: Use a memorable password rule
- Enable biometrics: Turn on fingerprint or face login in the app
Summary
Don't panic if you forget your Binance password — you can quickly reset it via email or phone. Withdrawals are restricted for 24 hours after reset, which is a normal security measure. Using a password manager is the best way to prevent forgetting your password again.